General conditions of sales

 

BOOKING

All reservations must be guaranteed by a valid credit card. This credit card covers all the reserved services during the stay, but also the late cancellations, and no-shows.
On weekends, the minimum stay is two nights.
When booking, a debit of 100% of the amount of the stay will be charged on the credit card.
The tourist tax as well as any extras will be payed at the reception before the departure.

SPECIAL RESERVATION

Special reservations are valid depending on availability, cannot be combined with other promotional offers, non-modifiable, non-cancellable, non-refundable and subject to full payment. Payment for these reservations is forfeited in case of cancellation, without delay.

STAYS AND PACKAGES

Any expense that is not part of the package is extra.
Services not consumed do not give rise to a reduction, deduction or reimbursement.

In case of arrival after 9:00 p.m., please inform us in the form above.

The cancellation of a stay must be written down.
Cancellations can be done until 3 p.m, local time, 5 (five) days before the arrival. Any late cancellation or early departure will be charged for the entire stay initially booked.
In case of interruption of the stay or no-show, the entire stay will be charged.

For a cancellation after D-5, or in case of no-show, the entire stay will be charged.
Total charge for the stay if cancellation after D-5, or in the event of no-show.

EN